Over the course of the past 12 months Substance has worked with the LFC Foundation to help them demonstrate the impact and value of their work. That task was brought into stark relief in the context of the global pandemic that has affected so many lives and the work of those that seek to serve less fortunate individuals and communities.
During this time, we have been struck by their unceasing effort to deliver high quality, impactful work in the most trying of circumstances. In such contexts it is often quite easy to set aside concerns about monitoring, measuring and reporting. That has not been the case with the LFC Foundation. Rather, alongside their frontline delivery, they have brought renewed attention and focus to the task of not only telling the story of their work but also using learning and evidence to improve their practice and impact. In this report we are pleased to share an account of those efforts and the ways in which they are enabling the organisation to be better at what they do and better at demonstrating the difference that they make.